Shipping policy
Shipping Policy
Thank you for choosing My Health Journals.
We are committed to processing and shipping your order as quickly and accurately as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order has been placed.
During periods of high demand, holidays, or promotional events, processing times may be slightly longer.
Shipping
Once your order has been processed, it will be shipped by one of our trusted shipping partners.
Delivery times vary depending on your location and the shipping service selected at checkout.
While we strive to ensure timely delivery, shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout based on your shipping destination and the shipping options available.
Tracking Your Order
If tracking information is available for your shipment, it will be provided once your order has been shipped.
Shipping Address
Please ensure your shipping address is correct before completing your purchase.
Because orders begin processing quickly, we may not be able to change a shipping address after an order has been placed.
Delayed or Lost Shipments
Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.
If your shipment appears delayed or lost, please contact the shipping carrier first using your tracking information. If you require additional assistance, please contact us and we will do our best to help.
International Shipping
Shipping availability varies by destination. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us through our website or by email at hello@myhealthjournals.com.